FREE DELIVERY ON ORDERS OVER £45 | FREE CARD WRITING & SEND SERVICE

DELIVERY INFORMATION

How quickly will my order be dispatched?

What are my delivery options? 

Why don't you do next day delivery?

We understand how important getting your goods to you as quickly as possible is so we're working hard to implement more shipping options, including next day delivery. We hope to have more options available very soon and will update this page as soon as they are available. 

Why didn't my parcel include an order confirmation?

All our items are carefully hand packed each day and include a personal handwritten thank you note as we're so grateful to have so many amazing customers. Order confirmations are sent to you by email when your order is placed and you receive updates on each step of the fulfilment process. 

RETURNS INFORMATION

We want you to be 100% satisfied with your goods and our services, if you're not for any reason then please contact us and let us know so we can offer you help. 

What if my item doesn't fit/suit?

We understand that this can happen and are happy for you to return items to us within 14 days of receipt for an exchange. Conditions apply:

How do I return my item?

We're working on a new returns process to make it as hassle free as possible for you. Until then please tell us what you'd like to return via email: info@youcleverfox.co.uk and we'll let you know how to get the goods back to us. Please tell us:

Are returns free of charge?

Currently we're unable to offer free returns. We're working on this and hope to have a free returns process with Royal Mail in the future. We'll update this page as soon as it's up and running.

Page updated 12/06/2021

NEXT DAY DISPATCH
UK SHIPPING
SECURE PAYMENTS
NEXT DAY DISPATCH
UK SHIPPING
SECURE PAYMENTS